DECEMBER 2

1:00 p.m.

Welcome

Dan Nielsen
Founder/CEO
National Institute for Healthcare Leadership

1:10 p.m.

Roundtable Discussion
Each participant should come prepared to share with your colleagues (approximately 10 minutes or less) the highest priority physician strategies you are working on with a focus on strategies, results and lessons learned. 

Examples participants may wish to share and discuss include: 

• The most pressing physician relationship issue my organization is facing today 
• The most successful physician relationship strategy we have implemented in the past 1-2 years 
• The least successful physician relationship strategy we have implemented in the past 1-2 years
• The most effective way we engage our physicians
• Physician relationship strategies on which we plan to focus in the next two years

Aim:  This roundtable discussion provides each participant the opportunity to share with and learn from respected, experienced executives from highly respected, healthcare organizations throughout America in a non-competitive, knowledge sharing environment.

All

2:30 p.m.

Break

All

2:45 p.m.

Roundtable Discussion (continued)

5:00 p.m.

Adjourn

7:30 a.m.

Welcome and Opening Remarks

Dan Nielsen
Founder & CEO
National Institute for Healthcare Leadership

7:40 a.m.

Successful Physician Relationships… legal issues and compensation.

Aim:  Mr. Johnson will share information and lay the foundation for our discussion related to the overarching topic and strategy of successful physician relationships. Creating and maintaining effective relationships with physicians requires close attention to business goals and objectives, legal compliance and compensation-related details.  This session will consider the legal framework within which effective relationships must be crafted and operated, to include consideration of new developments related to Stark, tax-exempt organization law and other legal and regulatory considerations.  The session will also examine a range of compensation models used by hospitals and health systems with employed and contracted physicians and their practices with a blended focus on regulatory and practical considerations.  Compensation-related topics will include aligning compensation methods with plan goals and objectives, common production-based, base plus incentive and other models, fair market value and other considerations. The session will blend presentation with facilitated discussion to draw out attendee experiences.

Bruce Johnson, Esq.
Partner, Faegre & Benson, LLP;
Consultant, MGMA Health Care Consulting Group

9:15 a.m.

Break

All

9:30 a.m.

Treating the Root Cause of Physician Disengagement

Aim:  Concept: Dr. Brian Wong will lead a discussion focusing on a new philosophy for healthcare and an introduction to the TRUST Cycle.  Using the five fundamentals of The TRUST Cycle he will diagnose the root cause of disengagement in every medical community he has seen and propose a comprehensive and effective new treatment to solve this challenge that will be relevant to all participants. 

Application: Dr. Lisa Alexander will describe how The TRUST Cycle has been deployed at Parrish Medical Center over the last 3 years.  Together, they will illustrate how this simple framework can help any organization break through the pervasive hopelessness, despair and cynicism that exists in almost all healthcare organizations by:

• Identifying an organization's most trusted colleagues while dealing effectively with disruptive behavior wherever it occurs
• Engaging and aligning all key stakeholders (physicians, nurses, staff and executives)
• Resolving conflicts quickly and effectively while building trust in every conversation
• Making the correct unifying diagnosis in our organizational challenges before starting treatment and
• Repeating this simple cycle over and over to help any organization solve most any problem by themselves

Brian Wong, M.D., MPH
Co-founder
The Bedside Project

Dr. Lisa Alexander
Vice President Medical Affairs
Parish Medical Center

11:30 a.m.

Working Lunch

Personal Case Study

Aim:  Marlowe Senske, a seasoned healthcare executive for over 35 years, will share his personal journey through the healthcare maze after he was diagnosed with Richter’s Syndrome.  He will provide insight from the perspective of a patient, and the challenges he has faced when dealing with the healthcare community.

All

Marlowe Senske
CEO
Senske and Associates

12:45 p.m.

The Memorial Health System Story… an emerging physician-led organization

Aim:  Dr. McEvoy will share his personal story of creating a physician lead organization, focusing on strategies, results and lessons learned.  He will discuss in detail physician/employee leadership and engagement, the construction of responsive, innovative, disciplined, high-performance environments in healthcare; skill acquisition and diffusion of innovative impact and how to interweave design and structure with culture and behavior.

Dr. Larry McEvoy
CEO
Memorial Health System
Colorado Springs, CO

2:30 p.m.

Case Study:  A physician compensation model that works

Aim:  During this presentation you will hear the specifics of a compensation model that demonstrates measureable financial outcomes which create and sustain successful relationships between the hospital and physicians.

Provider Executive TBA

4:00 p.m.

Evaluation and Adjourn